Education/Conflict resolution

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CONFLICT RESOLUTION TECHNIQUES

1. Don't Get Defensive.[edit]

2. Avoid the Blame Game.[edit]

3. Listen Actively.[edit]

4. Begin statements with "I".[edit]

5. Tame your emotions.[edit]

6. Show that you can compromise.[edit]

7. Don't badmouth someone to others.[edit]

8. Don't take it personally.[edit]

9. Pay close attention.[edit]

10.Prioritize resolving the conflict over being right.[edit]

11. Know when to apologize.[edit]

12. Focus on the present, not the past.[edit]

13. User humor when appropriate.[edit]

11. Know when to apologize.[edit]

12. Focus on the present, not the past.[edit]